JOB DESCRIPTION
Title: Support Staff
Reports to: Pub General Manager
The Grizzly Paw Brewing Company is a craft brewery and brewpub located in the heart of the Canadian Rockies. Situated in the town of Canmore, the Grizzly Paw Pub & Brewing Company has been in operation since 1996. Our brewing operations include a 20,000 square foot landmark brewery, a pub, restaurant, taproom, and event space.
We are looking for an outgoing and knowledgeable colleague who is willing to learn and ready to provide our customers with memorable experiences!
Summary of Position:
Responsible for assisting the fronts of house functions including, labor, cleanliness, service, company standard. Position includes working in a variety of roles including Busser, Expeditor & Host.
Duties & Responsibilities:
Busser:
Customer Service: A friendly, relaxing demeanor, courteousness and quick service will help you get repeat customers.
Stamina: You will be working in a fast paced environment where there will always be something to do.
Teamwork: You will be working with servers, other bussers, bartenders and cooks to make a great dining experience. Being a team player is essential.
You will be responsible with helping the restaurant run smooth by helping to run food, seat tables, and reset tables for incoming guests
Expeditor:
Leadership Skills: Food expeditors are often leading both the wait staff and the cooks, making sure food is prepared and delivered in a timely way.
Sense of Taste and Smell: Delicious food brings in customers. Food expeditors are the last line of defense to make sure each piece of food is safe, prepared correctly and
Time Management Skills: Great time management will help you stay organized throughout service to make sure our product is getting to guests in a timely
Host
As a host or hostess you'll be responsible for many things, including, but not limited to:
Cheerfully greet guests, take them to their table and provide them with a
Monitor the table rotation and make sure that each member of the wait staff gets a fair amount of tables without giving them too many all at once
Give accurate wait times
Keep track of which tables are cleaned and available for new guests
Take reservations and in some cases take-out orders
Thank guests for coming when they depart
Keep guest washrooms clean
Ready and willing to work in a service role which may include direct contact with the public and or vendor representatives.
Follow all required Health, Safety, Prevention & Sanitation procedures at all times
Provide support and training to colleagues as required
Maintain proper audit track records, follow company policies & procedures
Develop and maintain close and effective working relationship with all supporting departments
Consider the environmental impact of all decisions
Complete other duties and projects as
Qualifications:
Qualifications
Must be 18 years or older
Position requires walking/standing for extended periods of time
Position may require heavy lifting up to 5lbs (kegs, furniture, etc.)
Strong hospitality experience in a fast paced environment
Must possess a current Pro-serve status
Leadership skills
Team player with a positive Attitude
Strong Beer Culture Knowledge
Trustworthy