POSITION: Special Events & Reservations Coordinator
The Grizzly Paw is a craft brewery and hospitality company located in Canmore, AB, in the heart of the Canadian Rockies. We are fiercely committed to our guests, colleagues, community and environment by crafting fresh food, a dynamic beer selection, locally made soda, and engaging experiences.
ROLE OVERVIEW:
Reporting to the Taproom Manager, the Special Events & Reservations Coordinator will be responsible for attracting, developing and coordinating events and large bookings at the Pub, Tank310, as well as in the Taproom and the Beer Garden. This role supports revenue growth through lead generation, client follow-up, referral relationships, repeat bookings, and smooth execution from inquiry through completion.
Position is part time 20 hours per week
Wage range $24-$27 hourly plus gratuities and available bonus structure
RESPONSIBILITIES:
Develop, promote and plan large bookings and special events
Review event details with the F&B leadership team.
Attract and convert new business through lead generation, venue tours, client consultations, referral relationships, tourism partnerships, local business connections and community networking.
Build strong relationships with corporate clients, tour and travel partners, hotels, wedding planners, local businesses and community organizations.
Ensure clients are greeted at events
Create and maintain event packages, pricing tools, proposals, contracts, client communications, invoices and post-event follow-up.
Coordinate bookings and event execution from inquiry to completion, working closely with operations, culinary, service leadership and marketing to support a seamless guest experience.
Work with the marketing manager on advertising, promotional materials, website updates, social media, and targeted campaigns that generate awareness and bookings.
Track leads, bookings, conversion, revenue, repeat business, referrals, client satisfaction and post-event performance to support continued business growth.
Liaise with AGLC, municipal partners and other agencies to ensure smooth, compliant event execution.
Maintain audit records, follow company policies and procedures, and uphold health, safety, prevention, and sanitation standards.
Work evenings, weekends and holidays as required, based on customer, client and event needs.
Consider environmental impact on all decisions.
Complete other duties and projects assigned.
QUALIFICATIONS AND EDUCATION:
Required
2–3+ years’ experience in sales, marketing, event sales, hospitality sales, tourism or event management.
Proven ability to develop new business, build client relationships, close bookings and support revenue growth.
Excellent presentation, organization, interpersonal, written, and verbal communication skills.
Creative, resourceful and comfortable testing new ideas that support revenue growth and guest engagement.
Assets
Leadership or coordination experience in hospitality, restaurants, bars, breweries or guest-facing venues.
Experience designing, promoting and executing events, activations, or promotions.
Strong knowledge of craft beer and a passion for hospitality, food, local experiences and community engagement.
Hands-on knowledge of social media, online marketing, and digital promotional strategies.
Degree or diploma in marketing, advertising, tourism, hospitality, events or related discipline.
